FAQ

How can I contact you?

You can reach us via support@hyrod.com, or through our contact form if you have any questions.

What is the order cut-off time for same-day processing?

Orders placed before 4:00 PM (GMT−5) are prepared during the same business day

How long does it take to process and ship my order?

Orders are processed within 0-2 business days (Monday - Friday). After shipping, delivery usually takes 6-9 business days (Monday to Friday).

How do I start the return process?

To initiate a return, email us at support@hyrod.com with your order details and reason for return. We will guide you through the next steps.

Is the return shipping free?

No, customers are responsible for return shipping costs.

Customer Support

Support Hours

Monday – Friday
10:00 AM – 6:00 PM (GMT−5)

Store Name: Hyrod

Business Address:
6044 374th St
North Branch, MN 55056
United States